About Us

This platform focuses on offering furniture products that balance practical use with considered design. The aim is to support users in creating living spaces that are comfortable, well-coordinated, and suitable for everyday use. Attention is given to product quality, the clarity of information presented, and the overall shopping experience, with ongoing adjustments informed by user feedback.

Ⅰ. Operating Principles

The general approach applied across the platform includes the following aspects:

Clear pricing presentation
Prices are based on the amounts shown on product pages and at checkout, with relevant cost components displayed to reduce potential misunderstanding.

Function and appearance
Product selection and design take into account visual style, functional requirements, and typical daily usage.

Straightforward browsing experience
Product categories and page layouts are structured to assist users in locating items more efficiently.

Quality considerations
During design and production, reference is commonly made to applicable safety and quality-related standards.

Ⅱ. Product Scope

The platform provides a range of furniture and related items, which may include, for example:

• outdoor structures and associated accessories

• outdoor seating products

• outdoor storage and organisation items

Specific product types, configurations, and specifications are determined by the information displayed on the website. Items are selected with general usage needs and market demand in mind.

Ⅲ. Pricing and Delivery Information

• product prices are based on the final amount shown at checkout

• where applicable, displayed prices may include Australian Goods and Services Tax (GST)

• certain orders may use a DDP (Delivered Duty Paid) delivery arrangement

• delivery timeframes shown are estimates and may vary due to logistics, weather, or other external factors

Further details are available in the Shipping Policy and related pricing information pages.

Ⅳ. User Rights and After-Sales Information

• where eligibility criteria are met, users may request returns, refunds, or exchanges in accordance with published policies or Australian consumer law

• if issues arise during product use, suitable after-sales options may be explored based on the circumstances

• support assistance is available during business hours, with response times varying depending on enquiry type

Nothing in this section limits any statutory rights available under the Australian Consumer Law.

Ⅴ. Privacy and Information Handling

• encryption technologies such as TLS/SSL are generally used to reduce risks during data transmission

• personal information is collected and handled in line with the Privacy Act 1988 and the Australian Privacy Principles (APPs)

• information is primarily used for order processing, support enquiries, and operational purposes

Additional details are outlined in the Privacy Policy and Cookie Policy.

Ⅵ. Contact Information

For further enquiries regarding products or services, the following contact details are available:

Address:
545 PROSPERITY AVE SE
ALBUQUERQUE, NM 87105

Phone:
+1 (323) 397-1211

Email:
reply@mobeximo.com

Business Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)