Terms of Service

Welcome to this platform.

By accessing the website, registering an account, placing an order, or using any related services, you acknowledge that you have reviewed and accepted the following Terms of Service. If you do not agree with any part of these terms, please discontinue use of the platform.

Ⅰ. Service Availability and Coverage

Services are currently offered to users located within Australia, including metropolitan areas, most regional locations, and selected island areas, subject to logistics accessibility.

Service regions may be adjusted to meet operational or regulatory requirements. Where service is not available for a specific location, orders from that area may not be processed.

Ⅱ. Account Information and Security Responsibilities

• When registering or placing an order, users are expected to provide accurate, complete, and up-to-date information

• Login credentials and account access details should be kept secure by the user

• Risks arising from personal actions such as data disclosure or device loss are generally the responsibility of the user

• Interruptions caused by system maintenance, technical issues, natural events, or other factors beyond reasonable control do not form a basis for liability regarding indirect impacts

Ⅲ. Privacy and Data Handling

Information that may be collected during service use can include names, contact details, delivery addresses, order records, payment-related identifiers, and browsing activity.

Such information is generally used for order processing, delivery coordination, after-sales support, platform operation, and legally required notifications.

All personal data handling follows the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Cookies and similar tools may be used to support functionality and improve usability. Browser settings allow users to manage these tools.

Services are not intended for individuals under 18 years of age. If such data is identified, reasonable steps may be taken after verification.

Further details are outlined in the Privacy Policy and Cookie Policy.

Ⅳ. Product Information Presentation

Product descriptions, images, specifications, and pricing are presented with reasonable care.

Variations in colour, size, or packaging may occur due to display settings, production batches, or other objective factors. Minor differences of this nature are not generally regarded as defects.

Ⅴ. Pricing, Taxes, and Additional Charges

• Prices are displayed in applicable Australian currency

• Displayed prices may include relevant taxes, such as GST, where applicable

• Cost details are presented during checkout to support pricing transparency

• Import-related, delivery, or other additional charges are shown on order pages or in applicable policy documents

Ⅵ. Orders and Payments

Orders usually enter processing after payment confirmation.

Accepted payment methods may include international credit cards such as Visa and MasterCard, subject to availability shown at checkout.

Payment transactions are generally protected using encryption technologies.

Orders that appear irregular or inconsistent with normal purchasing activity may be declined or cancelled where considered reasonable.

Ⅶ. Delivery and Fulfilment

Delivery options, costs, and estimated timeframes depend on order details and delivery location.

Actual delivery timing may be affected by carriers, weather conditions, transport disruptions, or other external factors.

If incorrect address details are provided, any resulting costs or delays may be the responsibility of the user.

Additional delivery terms are detailed in the Shipping Policy.

Ⅷ. Order Cancellation, Returns, and Exchanges

• Orders may be eligible for cancellation prior to processing or dispatch, subject to order status

• Orders that have already shipped are generally not eligible for cancellation, though after-delivery options may apply

• Return, refund, or exchange eligibility depends on product condition and specific circumstances

These terms do not limit any rights available under the Australian Consumer Law.

Procedures are further described in the Order Cancellation Policy and the Returns, Refunds and Exchanges Policy.

Ⅸ. Acceptable Use Guidelines

Use of the platform is limited to lawful and compliant purposes.

Activities involving fraud, rights infringement, or interference with platform operations are not permitted.

Losses or claims arising from user actions may result in corresponding responsibility for those actions.

Ⅹ. Intellectual Property and Liability Scope

Text, images, logos, trademarks, and other content available on the platform are protected under applicable intellectual property laws.

Unauthorised copying, distribution, or commercial use may constitute infringement.

To the extent permitted by law, liability for indirect losses or impacts arising from factors beyond reasonable control is limited.

These Terms are governed by Australian law.
Disputes are encouraged to be resolved through consultation first; unresolved matters may be submitted to courts with appropriate jurisdiction in Australia.

Ⅺ. Contact Information

For enquiries regarding these Terms of Service or platform use, contact details are as follows:

Address:
545 PROSPERITY AVE SE
ALBUQUERQUE, NM 87105

Phone:
+1 (323) 397-1211

Email:
reply@mobeximo.com

Business Hours:
Monday to Friday 09:00–12:30 / 14:00–18:00 (CET)