Payment Methods

This page outlines the payment options available to Australian users, along with general information about payment processing, security considerations, and related matters. Please review the following details before placing an order.

Ⅰ. Accepted Payment Options

At present, orders placed on the platform may be paid using the following methods:

• Visa

• Mastercard

All transactions are processed in the currency shown on the checkout page.

Payment methods such as cash on delivery, cash payments, bank transfers, or cryptocurrencies are not currently supported.

Ⅱ. Payment Security Information

During the payment process, a range of reasonable safeguards may be applied to reduce potential risks, including:

• the use of TLS / SSL encryption to protect data during transmission

• payment handling through third-party gateways that follow recognised industry security standards

• no active storage of full card numbers, expiry dates, or CVV details

It should be noted that no online payment environment can be entirely risk-free.

Ⅲ. Price and Fee Display

Product prices, applicable taxes, and shipping charges (where relevant) are based on the amounts shown at checkout.

Where applicable, prices may already include Australian Goods and Services Tax (GST).

If an order is processed using a DDP (Delivered Duty Paid) arrangement, relevant import-related charges are generally included in the displayed total.

The order summary is presented in a clear format to help users review the total payable amount before confirming payment.

Ⅳ. General Payment Process

The payment process typically follows these steps:

• reviewing selected products, delivery details, and the total order amount

• selecting an available payment method (Visa or Mastercard)

• entering the required payment information, such as card details and cardholder name

• submitting and confirming the payment request

After payment submission, an order confirmation is usually generated.
If a payment attempt is unsuccessful, users may try an alternative card or contact support for further assistance.

Ⅴ. Refund-Related Information

Where a refund is applicable under relevant policies, amounts are generally returned to the original payment method used.

The card used for the original transaction must remain valid to receive the refund.

Processing times and the actual receipt of refunded funds can vary depending on banking or payment provider procedures.

If a refund does not appear within a reasonable timeframe, users may first check with their card issuer or contact after-sales support for verification.

Ⅵ. Support and Contact Details

For questions related to payments, billing records, or transaction issues, support is available via the following contact details:

Address:
545 PROSPERITY AVE SE
ALBUQUERQUE, NM 87105

Phone:
+1 (323) 397-1211

Email:
reply@mobeximo.com

Business Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)