Additional Legal Information

This page provides supplementary information relating to pricing display, payment handling, delivery arrangements, after-sales processes, and personal data handling for users in Australia. The content is intended for informational purposes only and does not limit any statutory rights available under Australian law.

Ⅰ. Service Scope and General Information

Website:
https://mobeximo.com

Intended users:
Consumers located within Australia

Price presentation:
Product prices are shown based on the final amount displayed at checkout and may already include applicable taxes.

Delivery structure:
Orders may be processed under a DDP (Delivered Duty Paid) arrangement.
Where this model applies, import duties and customs-related charges are generally included in the order amount at checkout.

Detailed cost components are displayed during the ordering and payment process.

Ⅱ. Delivery and Fulfilment Details

Dispatch location:
United States

Logistics providers:
UPS, DHL, FedEx (depending on order arrangements)

Order handling:
After payment confirmation, orders typically enter processing within a reasonable working timeframe.

Estimated delivery timeframe:
Orders delivered within Australia generally require several business days.
Delivery to remote or regional areas may take longer.

Actual delivery times can vary due to carrier operations, weather conditions, customs procedures, or other factors beyond direct control.

Ⅲ. Pricing and Tax Information

• Product pricing is based on the amount confirmed on the order summary page

• Displayed prices may include applicable taxes, such as GST

• Where DDP delivery applies, import duties and related fees are typically incorporated into the listed price

• Pricing information is presented transparently, without intentional omission of known charges

Ⅳ. Returns and After-Sales Overview

Eligibility for returns, refunds, or exchanges depends on product type, order status, and specific circumstances.

Applicable procedures and conditions are outlined in the published Returns, Refunds and Exchanges Policy.

During after-sales handling, status updates may be provided within a reasonable scope where appropriate.

Nothing in this section affects rights that may arise under the Australian Consumer Law.

Ⅴ. Payments and Personal Data Handling

• Payment transactions are generally processed by third-party providers that follow recognised security standards

• Full card numbers or sensitive payment credentials are not actively stored

• The website typically uses HTTPS encryption to reduce data transmission risks

• Collection and use of personal information follow the Privacy Act 1988 and the Australian Privacy Principles (APPs)

Ⅵ. After-Sales Support Access

Requests for after-sales assistance or further information can be submitted through the relevant policy pages or by contacting support during stated service hours.

Support availability is subject to operational conditions and the nature of the enquiry.

Ⅶ. Contact Information

For questions regarding this additional legal information or related matters, the following contact details apply:

Address:
545 PROSPERITY AVE SE
ALBUQUERQUE, NM 87105

Phone:
+1 (323) 397-1211

Email:
reply@mobeximo.com

Business Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

Ⅷ. Governing Law and Dispute Handling

Platform operations and related matters are generally governed by Australian law.

In the event of a dispute, parties are encouraged to seek resolution through discussion first. If unresolved, the matter may be submitted to a court with appropriate jurisdiction in Australia.

Ⅸ. Privacy and User Rights

Within the Australian legal framework, users may have rights that include:

• requesting access to personal information held

• requesting correction of inaccurate or incomplete data

• requesting deletion or restricted use of information where legally permitted

Requests relating to these rights may be submitted using the contact details listed above.